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Cabinet Maker Sketch

Privacy Policy

At L&B Kitchen and Bath, we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, website, and communications. By utilizing our services, you acknowledge and consent to the terms of this Privacy Policy.

 
1. Types of Information We Collect

We collect the following categories of personal information:

  • Personal Identification: Name, phone number, email address, and mailing address.

  • Service-Related Information: Payment details (if applicable) and any information provided for the purpose of fulfilling service requests.

  • Usage Information: Data collected through cookies and tracking technologies to improve user experience.

2. Methods of Information Collection

We collect information in the following ways:

  • When you fill out forms on our website or during a consultation process.

  • Through direct communication, including phone calls, emails, or messages.

  • When you sign up for our services, schedule appointments, or submit inquiries.

  • Automatically, through cookies or other tracking technologies while interacting with our website.

3. Purpose of Data Collection

The information we collect is used for the following purposes:

  • To Provide Services: To deliver kitchen and bath renovation services and communicate essential updates.

  • To Improve User Experience: To enhance our website and optimize the services we offer.

  • To Process Payments: To complete transactions and process billing information, if applicable.

  • Legal Compliance: To comply with regulatory obligations and maintain accurate records.

4. Data Security Measures

We implement robust security protocols, including encryption, secure servers, and access controls, to safeguard your personal data. While we make every effort to ensure the safety of your information, please be aware that no data transmission over the internet is entirely secure.

5. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share information with third parties in the following cases:

  • With trusted service providers who assist us in business operations (e.g., payment processors, hosting providers).

  • To comply with legal requirements or governmental requests.

  • To protect our rights, property, and safety, as well as that of our customers.

6. User Rights

As a user, you have the following rights regarding your data:

  • Access: You may request to access the personal information we hold.

  • Correction: You may request updates or corrections to your personal information.

  • Deletion: You may request the deletion of your personal data, subject to applicable legal obligations.

  • Opt-Out: You may opt out of marketing communications at any time, and withdraw consent for data processing where applicable.

To exercise these rights, please contact us at [Insert Contact Information].

7. Contact Information

If you have questions or concerns about this Privacy Policy, please reach out to us:

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Any updates will be posted on this page with the revised effective date. Please review this policy regularly to stay informed of any changes.

By continuing to use our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

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Terms of Service 

 

L&B Kitchen and Bath (“we,” “our,” or “us”) provides professional kitchen and bath renovation services. By accessing or using our website and services, you agree to comply with these Terms of Service and our Privacy Policy.

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1. General Terms

1.1 Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that you have the legal capacity to enter into a binding contract.

1.2 Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the updated terms.

2. Scope of Services

L&B Kitchen and Bath specializes in offering kitchen and bath renovation, design, and installation services. Specific details about the services will be outlined in individual service agreements prior to the commencement of any work.

2.1 Client Responsibilities
Clients are responsible for providing accurate and complete information necessary for the successful delivery of services. Any failure to comply with these requirements may result in delays or the cancellation of services.

2.2 Fees and Payments
Service fees will be outlined in your individual agreement. Payment must be made in accordance with the terms established in the service contract.

3. Service Limitations

3.1 No Guarantee of Results
While we strive to deliver exceptional results, L&B Kitchen and Bath does not guarantee specific outcomes or success in every instance, as certain factors may be outside of our control.

3.2 Limitation of Liability
L&B Kitchen and Bath will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is strictly limited to the total fees paid for services rendered.

4. Governing Law

These Terms of Service are governed by the laws of [Insert State], without regard to its conflict of law principles.

5. SMS Communication Terms

By opting in to receive SMS messages, you agree to receive communications related to:

  • Appointment scheduling and reminders

  • Service updates or notifications

  • Customer support inquiries

5.1 Message Frequency & Charges
Message frequency may vary. Standard message and data rates may apply, depending on your mobile carrier.

5.2 Opt-Out
You may opt out of receiving SMS communications at any time by replying “STOP” to any message. You will no longer receive promotional messages, though essential service-related messages may still be sent.

5.3 Data Privacy
We do not share or sell your phone number to third parties for marketing purposes. Your phone number will only be used for the specific communications outlined in this policy.

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5.4 Terms of Service for SMS Communications and Consent for SMS Communication

 

By providing my phone number to L & B Kitchen and Bath, you agree and acknowledge that L & B Kitchen and Bath, may send customer care text messages to your wireless phone number for updates related to job estimates, scheduled appointments, and job updates.  No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.  

 

If you have consented to receive customer care text messages from L & B Kitchen and Bath, you may receive text messages related to job estimates, scheduled appointments, and job updates. Below is an example:

 

  1. Hi Jessica, this is L & B Kitchen and Bath, your free estimate is scheduled for Monday at 3pm. Let us know if you have any questions! Reply STOP to opt out of SMS messaging.

 

Standard Messaging Disclosures

Message and data rates may apply

Message Frequency: SMS frequency will be between 5-1000 messages daily company wide.

You can opt-out at any time by texting “STOP”.  Reply “START” to opt in to receive text messages again.

For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions. https://www.lbkitchenandbath.com/store-policies

6. Contact Information

For any inquiries or concerns regarding these Terms of Service, please contact us at:

By using our services, you acknowledge that you have read, understood, and agreed to the terms set forth in this document.

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